Updated : 11-08-20 14:00 pm
We are working to keep our factory open to ensure your businesses don't lose supply. However the safety of our staff is paramount. We will be updating this daily to keep you informed of any changes
- Our production team are up and running with some restrictions on carriers.
- Fabrics - usual production leadtime of 3-5 days
- Wallpapers - we are running around 5-7 working days currently
- Sewn Items - due to reduced staffing there may be some small delays experienced but we are aiming to keep to usual leadtimes
- Please place orders as usual as we do not anticipate further tightening of the restrictions this week.
We are doing our best to ship all orders as fast as possible to minimise any effects should UK government policy change
Customer Service / Studio: ⚠️
- All our customer service / studio team are working from home
- Our phonelines are currently only temporarily manned
- The best way to communicate with us for the moment is :
- via email to [email protected]
- or our online chat in the bottom right corner of the browser
- For order updates and shipping info, please log into your studio where there should be information on tracking codes etc
We hope you understand that this is a difficult time for all UK businesses and we are trying to minimise any disruption to our business within the framework of the UK governments advice